Privacy Policy
This policy explains what data EmergencyRoofHQ.com collects, how it is used, and your rights as a visitor. We take privacy seriously and keep data collection to the minimum necessary to run the site.
1. Who we are
EmergencyRoofHQ.com ("we," "us," or "our") is an independent, U.S.-focused publisher of roof damage, insurance, and repair cost guides. We are not a roofing contractor, insurance company, or public adjuster. You can contact us at hello@emergencyroofhq.com.
2. Data we collect
We do not require you to create an account to use this site. We collect only the following:
- Server logs — IP address, browser type, page requested, and timestamp. Generated by our hosting provider (Cloudflare) for security, abuse prevention, and performance monitoring.
- Analytics data — aggregated, anonymized page views, referrers, and general geography. We do not track individual users across sites.
- Advertising data — collected by Google AdSense and its partners when ads are displayed (see Section 4).
- Communications — if you email us, we receive your email address and the contents of your message.
3. Cookies and similar technologies
Cookies are small text files stored on your device. This site uses cookies for:
- Analytics — to understand which pages are most useful
- Advertising — to display relevant ads through Google AdSense
- Security — Cloudflare sets cookies for bot protection
You can disable or delete cookies in your browser settings. Disabling cookies may affect how ads are displayed but will not prevent you from reading content.
4. Google AdSense and third-party advertising
We may display advertising through Google AdSense to fund the site. Google and its partners use cookies to serve ads based on your prior visits to this and other websites.
- Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.
- You may opt out of personalized advertising by visiting Google Ads Settings.
- You may also opt out of third-party vendor cookies at aboutads.info/choices.
- For more information on how Google uses data, see Google's Privacy & Terms.
5. How we use your data
We use collected data to:
- Operate and secure the site
- Understand which content is useful and improve it
- Display relevant advertising
- Respond to emails and inquiries
- Comply with legal obligations
We do not sell your personal data. We do not rent or share email addresses with third parties.
6. Third parties we work with
- Cloudflare — hosting, DNS, and CDN. Cloudflare Privacy Policy
- Google AdSense — advertising. Google Privacy Policy
- Google Analytics (if enabled) — traffic measurement. Data is aggregated and anonymized.
7. Your privacy rights
For California residents (CCPA/CPRA)
You have the right to:
- Know what personal information we collect, use, or disclose
- Request deletion of your personal information
- Opt out of the "sale" or "sharing" of personal information (we do not sell)
- Non-discrimination for exercising your rights
To exercise these rights, email hello@emergencyroofhq.com with the subject "CCPA Request."
For EU, UK, and Swiss residents (GDPR / UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Lodge a complaint with your local data protection authority
To exercise these rights, email hello@emergencyroofhq.com with the subject "GDPR Request."
For all visitors
You may contact us at any time to ask what data we hold about you, request correction, or request deletion. We respond within 30 days.
8. Data retention
Server logs are retained for up to 90 days. Analytics data is retained in aggregate for up to 26 months. Email correspondence is retained until the matter is resolved, then deleted unless legally required.
9. Children's privacy
This site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
10. International transfers
Our servers are located in the United States. If you access the site from outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws may differ from your jurisdiction.
11. Security
We use industry-standard measures (HTTPS, Cloudflare bot protection) to protect the site. However, no online transmission is 100% secure. We cannot guarantee absolute security of any information you transmit.
12. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the current version. Continued use of the site after changes means you accept the updated policy.
13. Contact
Questions about this privacy policy?
Email: hello@emergencyroofhq.com
Website: https://emergencyroofhq.com